Manage all aspects of an SSI product implementation, including client and internal activities, to ensure the project is complete on time and on budget as well as meets client and internal expectations.

• Reviews contracted services and creates the detailed project plan to complete the required deliverables.

• Participates in the sales introduction and transition call.

• Establishes, with the client, the project decision-making & governance structure.

• Prepares for and conduct a project kick off call.

• Manages the collection and distribution of required set up data using the standard SSI formats.

• Determines resource requirements to ensure tasks are distributed to the appropriate person or group.

• Manages the project timeline, budgeted hours, and scope to ensure the project remains on track.

• Prepares client project status reports based on the agreed upon status reporting schedule with the client.

• Identifies project issues, determines options to resolve issues and escalates as appropriate.

• Evaluates and discusses risks issues, and competency deficiencies with appropriate client leadership.

• Maintains the status of project tasks, deliverables, and financial information in the internal project management system (Clarizen).

• Acts as a positive role model in all aspects of professional performance.

• Observes safety procedures and personnel policies.

• Supervises the completion of project work.

• Provides feedback on staff ability and competency related to work performed.

• Provides guidance and direction to team members regarding appropriate and professional behavior related to client activities.

• Must have knowledge of project management tools, terminology, and standards.

• Must have ability to independently identify project issues, determine appropriate actions to resolve the issues, and escalate appropriately.

• Must possess excellent organizational skills and prioritize effectively.

• Must possess strong communications skills including the ability to handle difficult situations.

• Must have be able to communicate effectively with those at an executive level.

• Must demonstrate strong client service skills.

• Must be able to interact cordially and productively with co-workers in a team environment.

• Must possess ability to understand and manage business risks associated with the project.

• Must be able to work with limited supervision, make independent judgment decisions, and remain effective under pressure.

• Must be able to sit for prolonged periods of time.

• Must be able to use a telephone and computer for significant periods of time during workday.

• Must be able to proficiently read and write in English.

• Must be able to lift up to 10 lbs. occasionally.

• Must be able to sit and move around the building and elsewhere regularly.

• Must be able to travel by automobile or airplane at least 50%.

• Implement and act in accordance with the organization's information security policies;
• Protect assets from unauthorized access, disclosure, modification, destruction or interference;
• Execute particular security processes or activities;
• Ensure responsibility is assigned to the individual for actions taken; and
• Report security events or potential events or other security risks to the InfoSec department.

Min/Preferred

Education Level

Description

Minimum

4 Year / Bachelors Degree

Bachelor's Degree required.

Minimum Years of Experience

Comments

3

At least 3 years of Revenue cycle or SSI product experience required.

0

Prior software project management experience a plus.

Min/Preferred

Certification

Description

Preferred

PMP or CMP

PMP or CMP strongly desired.

Minimum

Driver's License

Must have a valid driver's license, insurance and be insurable through the company's insurance carrier.

A combination of experience and advanced education may be substituted. Background checks and drug test required.