High level technician, or subject matter expert, on various areas or technologies in the network. Highly developed troubleshooting abilities. Essential Duties & Responsibilities Support all Change Control Management functions in the network. Evaluate impact of both internal and external scheduled network events to help determine and support Change Management. Several Subj

Entry level position into the NOC. Customer service focused with basic technical troubleshooting abilities. Essential Duties & Responsibilities Trouble ticket creation. Dispatch creation. Basic diagnostics and troubleshooting for Ethernet, Internet, and SONET/ TDM circuits. Triage essentially. Network monitoring. Qualifications To perform this job successfully, an individ